Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are as follows:
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United States: 5–10 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs, holidays, or high-demand periods.
Shipping Rates
Shipping costs are calculated at checkout and are based on your location and selected shipping method. Promotional free shipping offers (if available) will be clearly displayed at checkout.
Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Incorrect Address
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to reship the order.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at [your support email] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Damaged or Missing Items
If your order arrives damaged or missing items, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you promptly.
Customs & Duties (International Orders)
International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Contact Us
If you have any questions about shipping, please contact us